Where is my refund?

Article author
Keoni L.
  • Updated

If we've processed a refund for a previous item or order, a refund confirmation email will be sent to you and your refund will be automatically applied to your original form of payment.  Once issued, your refund will process immediately but can take up to 5-7 business days to post and appear in your account.

Your financial institution (i.e. bank, PayPal, etc) should be able to tell you how long they require funds to settle before your refund is posted.

If you're expecting a refund from a previously returned item, please visit our "What is your Return Policy" article for additional details.  Please allow for additional processing time for a refund from a recent return.

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