How can I add a personalized note?

Article author
Keoni L.
  • Updated

To learn more about what our 'Send a Surprise' personalized note service is please click here.

Follow these simple instructions to add a personalized note to your card:

  1. Select the card you want to send. 
  2. Select the “Personalized note” option.
  3. Click the red “Personalize” button as shown below.
  4. Write your message in the space provided. Use the rich text editor available to select from a variety of fonts and colors to make your note extra special. When you’re happy with your note, click “Preview Note.”
    Optional: Add a photo to your personalized card by clicking Upload Photo. 
  5. Confirm that you’ve reviewed your personalized note for any errors, then click “Schedule Delivery.
  6. Enter the delivery address. This can be your recipient’s address, or your own address if you’d prefer to manage delivery.
  7. Choose your delivery date. You have the option to send immediately, or schedule delivery for a date in the future. All cards with a personalized note ship with free ground shipping and typically take 3-8 business days to arrive.

Note: We maintain a content policy that is outlined in our Terms of Service, and we reserve the right to cancel and refund orders that violate that policy. We don't want you to miss your special occasion, so please refrain from questionable content.

Also, to maintain your privacy we are unable to receive photos through email to upload an image on your behalf.  However, we are happy to walk you through the process if you need assistance.


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