How can I contact Customer Support?

Article author
Keoni L.
  • Updated

*Note: We are currently experiencing higher than expected call and email volumes due to seasonal demand and courier performance issues associated with COVID19.  We are working closely with our shipping partners for updates, and our team is working diligently to respond to your requests.

To avoid further delays, please avoid submitting multiple emails or web-form inquiries for the same issue. If you have an urgent request, please contact us by phone at (888)-687-9589 during normal business hours.

We appreciate your patience and understanding at this time.

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We care about your experience and want to ensure all of your questions and issues are resolved as quickly as possible.  If our Lovepop Happiness Help Center didn't quite do the trick, please feel free to contact our dedicated Happiness Team for all of your customer support needs:

Note: If you attempting to edit or cancel an order that was recently placed on our site, please call us directly.  Orders cannot be changed once the 30-minute ordering window has passed. You can also review our articles on how to cancel and how to edit a recent order.

 To help expedite your request, please be sure to include as much detailed information as possible, including:

  • First and last name
  • Your email address associated with your account and order
  • Contact phone number
  • Description of your issue. 

A member of our Customer Happiness Team will strive to contact you within 3-business days.  

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